·
Productivity per engineer
rises 120% year over year, largely attributed to AI tools and processes
·
Hyderabad footprint expands
by 50% to 33,000 sq. ft., adding space for engineering, product and AI teams
·
India team expected to reach
300 employees by the end of 2026, with more than 70% currently in engineering
and product roles
National, October 16, 2026 : InvoiceCloud, a
leading provider of digital billing and payment solutions, today
announced a three-year growth plan of approximately INR 350 crore
to strengthen its global innovation hub in Hyderabad. The plan will support
team expansion, infrastructure, AI initiatives and product development,
building on the India team’s contributions to solutions for InvoiceCloud’s customers.
“Hyderabad is becoming a bigger part of how
we build for our customers, and that’s being driven by the results the team is
delivering,” said Kevin O'Brien, Chief Executive Officer, InvoiceCloud.
“This investment gives us the people, technology and capacity to build on that
progress over the next three years.”
Since establishing operations in Hyderabad
in 2024, InvoiceCloud has grown its India team to more than 250 employees. The
team is expected to reach 300 by the end of 2026, with continued growth planned
over the next three years. More than 70% of employees in India work in
engineering and product roles, supporting AI, platform engineering and product
development.
AI Adoption and Product Innovation
InvoiceCloud’s Hyderabad teams are advancing the company’s AI roadmap across product development, customer experience, platform reliability and technology modernization. Per-engineer productivity has increased 120% year over year, which the company attributes largely to AI tools and processes, helping teams build and ship solutions faster. The Hyderabad team also developed InvoiceCloud’s agentic AI customer self-service capability, which launched in under six months.
“The team in Hyderabad took the Service
Module, our agentic AI self-service capability for consumers, from development
to launch in under six months,” said Biju Davis, Senior Vice President
and India Site Leader of InvoiceCloud. “That's a good example of how we're
combining strong engineering talent with AI to solve customer problems and move
faster."
Expanded Hyderabad Office
InvoiceCloud has expanded its Hyderabad
footprint by 50% to 33,000 sq. ft., providing additional space for
its engineering, product and AI teams.
The new floor also features a permanent
mural co-created over four days by InvoiceCloud employees and the Aravani Art
Project, a public art collective that creates murals across India. The
collaboration reflects the company’s culture of inclusion and belonging.
The inauguration brought together more than
20 leaders from InvoiceCloud’s U.S. headquarters and India team. Attendees
included Kevin O'Brien, Chief Executive Officer; Jessi Marcoff, Chief
People Officer; Jed Maczuba, Chief Technology Officer; Steve Schult, Chief
Product Officer; and Biju Davis, Senior Vice President and India Site Leader.
Headquartered in the U.S., InvoiceCloud
serves more than 3,250 customers across the utility, government and insurance
industries and processes over $40 billion in payments annually.
About InvoiceCloud
InvoiceCloud provides modern digital payment, customer engagement, and outbound
disbursement solutions. The company services more than 3,250 customers across
the utility, government, and insurance industries and is a leader in the
electronic bill presentment and payment (EBPP) space. InvoiceCloud's SaaS
platform enables continuous enhancements to the customer experience, resulting
in higher digital payment, AutoPay, and paperless adoption rates. By switching
to InvoiceCloud, clients can improve customer engagement and satisfaction while
lowering costs, accelerating payments, and reducing staff workloads. To learn
more, visit invoicecloud.com