India’s
mobility and travel landscape has grown rapidly over the past decade, yet
challenges around pricing transparency, fragmented services, and inconsistent
user experience remain. Wahatu, a new entrant in the travel technology space,
is positioning itself to address these gaps through a platform built on
fairness, simplicity, and long-term sustainability.
Launched in
2025, Wahatu is an Indian mobility and travel company backed by its
parent organisation, Arsh Technosoft Pvt
Ltd . The platform brings together ride-hailing,
flight bookings, hotel reservations, and holiday planning into a single,
unified ecosystem designed for modern Indian travellers.
Rethinking Urban Mobility Through Predictable
Pricing
Wahatu’s entry
into the ride-hailing segment begins with its cab services in Delhi-NCR. The company adopts a pricing
philosophy centred on predictability and accuracy, moving away from aggressive
surge-based models. Customers are charged clear and fair fares, reducing
uncertainty during peak hours, adverse weather, or high-demand periods.
The service
operates 24 hours a day, supporting both intra-city travel and inter-city
routes. By ensuring consistent availability without inflated pricing, Wahatu
aims to restore confidence in everyday urban mobility.
Building a Sustainable Model for Drivers
Equally
central to the model is driver sustainability. Wahatu follows a low-commission
structure that allows drivers to retain a higher share of their earnings. This
approach not only improves driver income stability but also contributes to a
more reliable and service-driven rider experience.
From Daily Commutes to End-to-End Travel
Planning
Beyond
urban mobility, Wahatu is designed as a comprehensive travel platform. Users
can book flights, hotels, and curated holiday packages through a single
interface, eliminating the need to navigate multiple applications or service
providers.
The booking
process is intentionally streamlined. Users can search, compare, and confirm
travel arrangements with minimal steps, without compulsory account creation.
Holiday offerings include tailored packages that combine accommodation,
transportation, and experiences, catering to a wide range of travel
preferences.
Operational Discipline and Customer Trust
Wahatu
places strong emphasis on operational responsiveness. The platform provides
prompt customer support, designed to resolve issues efficiently rather than
through prolonged escalation cycles. This focus on service accountability
aligns with the company’s objective of building durable customer trust.
Safety and
reliability remain integral to the user experience, supported by features such
as real-time trip tracking, secure digital payments, and location sharing
capabilities.
Scaling with Intent, Not Aggression
Following
its initial launch in Delhi-NCR, Wahatu has outlined an expansion roadmap that
includes Bengaluru and Patna, with further rollouts planned across Hyderabad,
Pune, and Mumbai. The company’s long-term ambition is to establish a nationwide
presence, offering accessible and cost-efficient travel solutions across both
metropolitan and emerging urban markets.
Technology as the Foundation, Not the Headline
Wahatu is
supported by Arsh Technosoft Pvt Ltd., a technology-led company founded in
February 2025 by Gulshan Darad. Arsh Technosoft Pvt Ltd specialises in building scalable,
privacy-first digital products and provides end-to-end product development
support, from ideation to post-launch operations.
A Measured Approach in a Competitive Market
As
competition in India’s travel and mobility sector intensifies, Wahatu is taking
a measured approach, prioritising sustainable economics over rapid,
incentive-driven expansion. By aligning the interests of customers, drivers,
and the platform itself, Wahatu seeks to create a balanced ecosystem capable of
long-term relevance.
In a market
often characterised by price volatility and fragmented services, Wahatu’s model
reflects a broader shift toward transparency, integration, and operational
discipline qualities increasingly valued by India’s evolving travel economy.