New Delhi, June 15,
2026 : Axis Max Life Insurance Ltd. formerly known as Max Life
Insurance Company Ltd (“Axis Max Life”/ “Company”), has settled 20,529
individual death claims worth ₹1641 Cr. in FY 2025–26, achieving its
highest-ever individual death claims paid ratio of 99.8%*. This marks a
consistent rise from 99.34% in FY21-22, reinforcing 99.8%* as the Company’s new
benchmark for trust — India Ke Bharose Ka Number™+. Since its inception, Axis Max Life has paid
a total of ₹11,772.21 Crores towards death claims on 2,43,524 policies.
|
Axis Max Life -
Individual Death Claims Paid Ratio (%) (Consistent improvement
over the last 5 years) |
||||
|
FY 2021–22 |
FY 2022–23 |
FY 2023–24 |
FY 2024–25 |
FY 2025–26 |
|
99.34%1 |
99.51%2 |
99.65%3 |
99.7%4 |
99.8%* |
Sumit Madan, Managing
Director and CEO, Axis Max Life said, “At Axis Max
Life, we are pairing predictive analytics and digital forensics to process
claims faster, driving our highest-ever individual death claims paid ratio of
99.8% in FY26. This benchmark goes far beyond numbers; it is a powerful
testament to the trust our customers invest in us, and a reminder that behind
every claim is a family we are proud to protect.”
To support faster
claims processing, Axis Max Life has strengthened its underwriting mettle with
predictive analytics and enhanced fraud controls through digital forensic
tools. This has enabled the Company to secure the No. 1 rank among Indian life
insurers in Hansa Research’s Life Insurance CuES 2026 study**.
About Axis Max Life
Insurance Limited (http://www.axismaxlife.com)
Axis Max Life Insurance
Limited (the “Company”), formerly known as Max Life Insurance Company Ltd., is
a subsidiary of Max Financial Services Limited (“MFSL”) with Axis Bank Limited
and its affiliates also being shareholders of the Company. Axis Max Life offers
comprehensive protection and long-term savings life insurance solutions through
its multi-channel distribution, including agency and third-party partners. The
Company has built its operations on a need-based sales process, a customer
centric engagement model and trained human capital. As per audited financials
for FY2025-26, Axis Max Life recorded a gross written premium of INR 38,877
crore.
- Basis IRDAI Annual
Report 2021-22
- Basis IRDAI Annual Report 2022-23
- Basis Audited Annual Financials 2023-24
- Basis Audited
Annual Financials 2024-25; ,Claims Paid Ratio rounded off to the nearest
single decimal figure
* Basis Audited
Annual Financials 2025-26, Claims Paid Ratio rounded off to the nearest single
decimal figure
**
Basis Hansa Research Life Insurance CuES Report 2026
+India Ke Bharose Ka Number is Axis Max Life’s
Brand Campaign on the Claims Paid Ratio. Claims Paid Ratio is a ratio of the
death claims paid against the number of death claims received in a Financial
Year.