Oracle Communications to
support Indian ICT leader’s goal to optimize operations and expedite delivery
of new digital services
Mumbai - May
18, 2026 : Ishan Technologies,
a rapidly evolving information and communication technology (ICT) company, has
selected Oracle Communications to
drive an ambitious, end-to-end digital transformation initiative. The
collaboration aims to modernize charging and billing, enabling faster
time-to-market for new offerings, more flexible pricing and discount models,
and improved operational efficiency across Ishan’s portfolio. The program will
also help establish a unified digital backbone to support Ishan Technologies’
continued expansion.
“Partnering
with Oracle Communications marks a significant milestone for Ishan
Technologies,” said Pinkesh Kotecha, CMD, Ishan Technologies. “This
initiative gives us an integrated monetization foundation and flexibility for
complex business models, enabling us to develop solutions tailored to evolving
customer demands, boost operational efficiency, and accelerate our journey
towards full digitalization. Most importantly, it reflects our ongoing
commitment to providing our customers with exceptional digital experiences.”
Ishan Technologies operates across five
high-growth service lines, including enterprise internet and ISP/NLD
connectivity over 100,000+ km of fiber, surveillance and networking
integration, cybersecurity and compliance services, managed cloud and data
center solutions, and smart city command centers.
As
demand for agile, data-driven infrastructure grows, Ishan Technologies is
evolving from a standalone
telecom services model to an AI-enabled, digital-first infrastructure and experience
platform. Anchored in a commitment to superior service and long-term value
creation, this transformation reshapes how the company will engage with
customers. By deploying Oracle Cloud Scale Monetization
and Oracle Unified Operations,
Ishan Technologies can leverage solutions that combine advanced monetization
and closed-loop automation via Oracle’s order orchestration, inventory, and
service fulfilment functions on a telco-grade platform.
Automated orchestration will help
accelerate time to revenue as the company transitions to modern connectivity
services, integrating data networks, cloud interconnect, MPLS, SASE, and
bandwidth-on-demand under a single umbrella. With Oracle, Ishan Technologies
will be able to deliver end-to-end service lifecycle management for
faster service provisioning, automatic identification, and mapping of network
resources through integration with network monitoring and management tools, and
end-to-end network and service topology views for better insight and
troubleshooting. Machine
learning (ML)-driven advanced root cause analysis capabilities will help Ishan
Technologies’ operations teams swiftly identify and prioritize
service-impacting issues and initiate targeted actions to quickly resolve them.
Advanced
monetization will also help Ishan Technologies reduce custom development,
improve billing accuracy, and accelerate new service launches. Built-in
charging and billing plus payment and collections experiences are integrated
across digital channels using TM Forum APIs. In tandem, Ishan Technologies can
support unified rating across prepaid and postpaid customers using a single
rating/calculation function, with flexible charging, discounts, and billing
adjustments for campaigns, agreements, and differentiated offers. Complex
enterprise billing model support includes multi-organization/legal-entity
billing, enterprise hierarchies, single bill, and cross-line-of-business
discounts.
“As
service providers face increasing competition and disruption, they’re turning
to real-time, scalable digital platforms to simplify and automate business
operations,” said Andrew Morawski, executive vice president and general
manager, Oracle Applications, Regulated Industries. “Innovative operators like Ishan
Technologies are leading the way in creating connected digital experiences that
respond to customer expectations and market demands.”
Aarav Solutions was chosen as the
delivery partner based on more than 13 years of Oracle Communications
implementation experience.
To learn more about Oracle Communications
industry solutions, visit the Oracle Communications
LinkedIn page.
About
Ishan Technologies:
Founded
in 2000, Ishan Technologies
is a leading ICT company with a strong pan-India presence, enabling
organisations to build and scale digital infrastructure for the AI era. The
company delivers integrated solutions across network connectivity, data centre
services, cloud, and a unified AI ready digital platform, serving enterprises,
government institutions, and retail customers. With over 25 years of expertise,
Ishan Technologies is committed to building secure, scalable, and sovereign
digital ecosystems that power India’s next phase of digital and AI growth.
About Oracle
Communications
Oracle
Communications provides integrated communications and cloud solutions for
Service Providers and Enterprises to accelerate their digital transformation
journey in a communications-driven world from network evolution to digital
business to customer experience. www.oracle.com/communications.
About Oracle
Oracle
offers integrated suites of applications plus secure, autonomous infrastructure
in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please
visit us at oracle.com.
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