In an effort to make tax education
more accessible, engaging, and relatable to the general public, the Income
Tax Department, Ranchi recently organized a dynamic and
impactful three-day ‘Taxpayer Education Program’. The event aimed at
promoting voluntary tax compliance and increasing public awareness about how
taxes directly contribute to national development. With a fresh approach that
combined entertainment with information, the department’s initiative received
an overwhelming response from diverse sections of society.
At the heart of the campaign was a
creative and interactive street play, led by the well-known local comic
duo ‘Changu-Mangu’. Known for their quick wit and lively performances, the
pair captured the attention of audiences with a humorous portrayal of everyday
situations that cleverly illustrated the importance of paying taxes. The
performance used relatable scenarios to drive home the message that taxes
are not merely deductions from income but essential contributions to the
nation’s infrastructure and services—from government-run schools and hospitals
to roads, electricity, and disaster relief systems.
Audiences from all walks of life,
including students, professionals, small business owners, homemakers, and
senior citizens, gathered to watch the street play. What made the initiative
stand out was its people-centric storytelling. In one act, the characters humorously
highlighted how evading taxes to save money for personal luxury can ultimately
hinder societal progress, such as delaying construction of rural roads or
compromising emergency healthcare access. The performance sparked laughter, but
also reflection, leaving the audience with a better understanding of their role
in the nation's growth.
Alongside the performances, the
department set up an on-the-spot helpdesk, staffed by experienced officers
who addressed over 200 citizen queries in real-time. These included doubts
regarding income tax return filing, understanding Form 16, tax-saving
investment options, and recent changes in taxation rules. This interactive
component ensured that the public not only received awareness but also
received immediate and practical support, strengthening trust between the
department and the community.
A key part of the event was an
informative session led by Regional Income Tax Officer Mr. Jayant Mishra,
who walked participants through the latest updates in the ITR (Income Tax Return)
system. Speaking to the media and attendees, Mr. Mishra stated, “Our
objective is not merely tax collection, but to empower citizens with the
knowledge that every rupee paid in taxes strengthens the nation’s foundation.
Transparency, accountability, and awareness are the cornerstones of our
approach to public engagement.” He explained new enhancements in the ITR
portal, such as faster refund processing, simplified registration for
trusts, and a more intuitive faceless assessment system, all designed to make
tax compliance smoother and more citizen-friendly.
Adding a creative element to the
event, the department organized a painting competition on the
theme ‘Tax for Nation Building’, where students from local schools
expressed how tax money transforms lives. From clean drinking water to modern
classrooms and hospitals, their vibrant artwork connected civic responsibility
with everyday improvements. Winners were felicitated on stage, making the event
a platform not just for education but for youth participation.
To further encourage civic
accountability, a digital pledge wall was introduced, where citizens
were invited to commit to timely and honest tax filing. Hundreds
enthusiastically signed the pledge, reflecting growing awareness and a positive
change in public perception toward taxes and financial discipline.
The event was lauded by both
participants and observers as a refreshing and effective public outreach
model. The combination of creativity, direct interaction, and simplified
information delivery created a sense of ownership and inclusion among citizens.
Encouraged by the response, the
Income Tax Department, Ranchi, has announced plans to replicate this
initiative in other cities across Jharkhand, including Dhanbad, Jamshedpur, and
Bokaro, in the coming months.
Through such innovative programs, the
department continues its commitment to fostering a culture of voluntary
compliance, transparency, and responsible citizenship, ensuring that every
taxpayer feels not only informed but empowered.
For
further information or media queries, please contact:
Public
Relations Officer
Income
Tax Department, Ranchi