June 09, 2025, Bengaluru : First Citizens India, a subsidiary of parent company First Citizens BancShares, Inc., today announced that it has expanded its operational capacity with the opening of a new office in Bengaluru—reinforcing India’s role as a premier hub for Global Capability Centres (GCCs) delivering enterprise-wide solutions. First Citizens Bank is one of the top 20 banks in the United States, with more than $200 billion in assets and over 17,000 associates worldwide.
First Citizens’
investment in its new facility recognizes India’s role as a strategic
destination for the bank. It's GCC, First Citizens India, plays a pivotal role
supporting the company’s operations. With expanded capacity and a collaborative
design, the new workplace supports core areas including Technology, Enterprise
Operations, Finance, Cybersecurity, Risk Management, and Credit Administration.
The expansion comes amid the bank’s continued investment in digital
transformation, operational resilience, and building talent to meet evolving
client needs.
Jeff Ward, Chief
Strategy Officer, First Citizens Bank, who is visiting India in celebration of the
new office opening, said, “Our decision to expand our footprint in the
established hub of Bengaluru allows us to strategically leverage the country’s
vast talent pool and directly support the long-term commitment to our
enterprise vision.”
More than a
century old, publicly traded and a member of the Fortune 500™, First Citizens
has established a legacy of strength and stability through consistent long-term
thinking and disciplined risk management.
First Citizens
India extends that platform by leveraging the bank’s relationship-based,
client-centric approach within a high-performing, cross-functional environment.
Satya Prakash
Ranjan, Country Head & Head of Technology, First Citizens
India, shared, “As
we continue to modernise and scale the bank’s technology platforms, this
facility and our local team give us the flexibility and environment needed to
deliver enterprise-grade solutions across a variety of functions. We are hiring
and welcome colleagues to help us deliver business solutions based on the
bank’s shared values of client-first service, a commitment to excellence,
empathy, respect for differences, and forward-looking abilities.”
This new facility
enables teams to thrive in an advanced, digitally-enabled work environment that
encourages cross-functional collaboration, continuous learning, and career
development.
First Citizens
aims to build lasting financial security for its key stakeholders. The new
Bengaluru office strengthens the bank’s operational capabilities and
underscores its commitment to supporting the ambitions of its clients,
colleagues and communities.
About First
Citizens India
First Citizens
India, also known as FC Global Services India LLP, is a subsidiary of parent
company First Citizens BancShares, Inc. First Citizens India is a global
capability center (GCC) based in Bengaluru that benefits from First Citizens
BancShares’ legacy of strength and stability over the past 125 years. As an
integral part of the First Citizens’ Global Services division, First Citizens
India is responsible for delivering value and managing risks for our lines of
business. The key areas of operations in India include Technology, Enterprise
Operations, Finance, Cybersecurity, Risk Management and Credit Administration.
About First
Citizens BancShares, Inc.
First Citizens
BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with
more than $200 billion in assets and a member of the Fortune 500™. Its primary
banking subsidiary, First Citizens Bank, helps personal, business, commercial
and wealth clients build financial strength that lasts. Discover more at
firstcitizens.com.