Gurgaon : A new Capterra study reveals key trends poised to significantly impact Small and Medium Business (SMB) recruiters, talent sourcers, HR professionals, and hiring managers in the coming year. The survey uncovers a complex relationship between Indian job seekers and Artificial Intelligence (AI) in recruitment.
AI Adoption in Hiring
While a strong majority (87%) of Indian job seekers express positive feelings about employers using AI for sourcing, evaluating, and ranking candidates, a
striking 65% – the highest percentage among 12
surveyed countries – would likely decline a job
offer if
the application and
interview process leaned too
heavily on
automation. This highlights a
critical need for
balance in
AI implementation.
The
study further identifies specific areas where job seekers demonstrate the
greatest comfort with AI integration,
including ensuring equal opportunities (47%), administering skills assessments (49%),
and candidate ranking
and evaluation (50%).
The Rise
of AI-Enhanced Job Applications: A New Challenge
The rise of
AI in
recruitment isn't limited to
employers. Job
seekers are
also leveraging AI tools, with 51% of respondents admitting to using them in their current
job search.
However, this trend presents a new
challenge for
recruiters. A
significant 96%
of Indian job seekers using AI in their job search have confessed to embellishing
or exaggerating their skills on resumes, cover letters, applications, or
skills tests.
Commenting on the survey, David Jani, analyst of the study,
said: “AI appears to be an
increasingly common and accepted feature of job searching both for applicants
and
hiring teams. However, the ways in which it is used and its prominence in the hiring process
can cause friction if it delegates selection
by skills or characteristics to too great an extent.
It is important to adopt a more balanced approach in this regard, that
takes advantage of AI developments but still places emphasis
on the human element of staff selection
and hiring.”
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Palash Bhattacharjee, palash.bhattacharjee@gartner.com