Gurgaon, 24th March
2025 - A new Capterra study reveals key trends
poised to significantly
impact Small and Medium Business (SMB) recruiters, talent sourcers, HR professionals, and hiring managers in the coming year.
The survey uncovers a complex relationship
between Indian job seekers and Artificial Intelligence (AI) in recruitment.
AI Adoption in Hiring
While a strong majority (87%) of Indian job seekers express positive feelings about employers using AI for sourcing, evaluating, and ranking candidates, a striking 65% – the highest percentage among 12 surveyed countries – would likely decline a job offer if the application and interview process leaned too heavily on automation. This highlights a critical need for balance in AI implementation.
The
study further identifies specific areas where job seekers demonstrate the
greatest comfort
with AI integration, including ensuring equal opportunities (47%),
administering skills assessments (49%),
and candidate ranking and evaluation (50%).
The Rise of AI-Enhanced
Job Applications: A New Challenge
The rise of AI in recruitment isn't limited to employers. Job seekers are also leveraging AI tools, with 51% of respondents admitting to using them in their current job search. However, this trend presents a new challenge for recruiters. A significant 96% of Indian job seekers using AI in their job search have confessed to embellishing or exaggerating their skills on resumes, cover letters, applications, or skills tests.
Commenting
on the survey, David Jani, analyst of the study, said: “AI appears to be an increasingly common
and accepted feature of job searching both for applicants and hiring teams.
However, the ways in which it is used and its prominence in the hiring process
can cause friction if it delegates selection by skills or characteristics to
too great an extent. It is important to adopt a more balanced approach in this
regard, that takes advantage of AI developments but still places emphasis on
the human element of staff selection and hiring.”
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About
Capterra
Capterra
is the #1 B2B marketplace for organisations to find the right software. Our
platform connects buyers to over 2 million verified user reviews about
products spanning 1,000 categories and offers actionable, objective insights and recommendations to help them find the
best product for their specific business
needs.
Press Contact
Palash Bhattacharjee, palash.bhattacharjee@gartner.com